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PlaySunny casino review (UK)

User checkmark This listing was updatedLast updated

100%/£100 + 50 bonus spins

1st deposit bonus

Play here »
  • Bonus code -
  • Wagering 40x (B)
  • Forfeitable Yes
  • No deposit bonus -
  • Special bonus No

United Kingdom

License

  • Minimum deposit£10
  • Currency£
  • LanguageEnglish
  • Requires registrationYes
  • Live casinoYes
  • VIP programYes
  • Live chatYes
  • Sports bettingNo
-

User rating

4.1

Expert rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Withdrawals Verified
Mastercard Visa Skrill NETELLER +4
Mastercard Visa Wire transfer Trustly +2
NetEnt Microgaming Yggdrasil Play'n GO +20
NetEnt Microgaming Yggdrasil Play'n GO +20
Evolution Gaming
  • Good UX/UI
  • Loyalty scheme
  • Large selection of games
  • £250 maximum cash out from bonus
  • Need more live casino providers
  • Can only claim welcome bonus using 1 payment method

Playsunny is about creating fun, warmth and excitement for our players by delivering a beautifully branded, fantasy experience that allows you to escape.

Our players will get to enjoy great titles from multiple industry-leading developers, grab great bonuses and enjoy our sunny and relaxing atmosphere.

This gives us a warm, sunny feeling inside and we want our players to feel that too! It’s about making memorable moments all the more enjoyable. We all need some sunshine in our lives!

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Expert's review Dylan Rozario

Casino tested

Escape to the island of PlaySunny, where free spins flow, roulette wheels turn, and jackpots drop! This casino is a fun-filled escape for players who want to indulge in a range of top slots and live casino games.

It was a mixed experience signing up at PlaySunny. The actual process was straightforward and a breeze to complete. However, immediately after registering, my account was blocked. I reached out to the CS team, who did not give me any sufficient answer, other than it was done by their operations team. It was a very strange and frustrating experience, especially as it was the first account I had opened with a Dazzletag Entertainment brand. Anyway, I made another account with my partner in their name, and it worked like a dream!

Dazzletag Entertainment has kept things simple with its PlaySunny brand. I found the UX/UI intuitive and the site easy to navigate. The game tiles are well proportioned (especially on mobile) and the images crisp and clear.

When it comes to the games on offer, PlaySunny has you covered on all bases. There are over 1,000 titles that cover a range of categories, from slots and jackpots to instant games and live casino! I never experienced any issues opening, loading and playing any of the slots or live casino games.

PlaySunny also operates a loyalty scheme that lets you collect points when you play. These points can then be used to redeem free spins on a range of top slots. There is also a promotions section. However, whilst testing this casino, the only offer I saw was the welcome offer. I assume this section does get populated the longer you have the account. The biggest problem with the PlaySunny bonuses has to be the maximum cash out of £250. Let’s hope you never win more than that from one of their bonuses!

Overall I really like this casino. There is a solid selection of games, a simple easy-to-used site and a nice loyalty scheme. However, there are definitely a few things that can be improved (read further down) which would really take PlaySunny to the next level.

Overall rating:

4.1

New players are greeted with a sunny welcome bonus. Grab some extra bonus money and bonus spins when you make your first deposit.

  • 1. deposit: 100% bonus up to £100 and 50 bonus spins

Getting your bonus is easy. Just register an account amd make a deposit of at least £20.

Claim bonus »
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Expert's review Dylan Rozario

Casino tested

When writing this review, PlaySunny’s welcome bonus consists of a 100% deposit bonus of up to £100 and 50 free spins. In my option, this is an extremely strong offer that easily outstrips some of the biggest online casinos in the UK. Unfortunately, the saying “when something seems too good to be true, it probably is” resonates with this particular offer.

My first issue with PlaySunny’s welcome offer is that it requires players to make a minimum deposit of £20. Now, PlaySunny is not the only casino to have this, but considering most casinos offer a £10 min deposit to claim, this seems too high. It is also worth mentioning that you cannot claim the welcome offer if you deposit using pre-paid card or e-wallet (Neteller and Skrill).

All bonuses at PlaySunny are subject to a 40x wagering requirement. I would say this is on the higher end of the spectrum but still in line with many other casinos.

The biggest drawback to the bonuses (including welcome offer) at PlaySunny is the maximum cash out of £250. Essentially, this means that you could, for example, win £1,000 (or more) from a bonus but only be able to withdraw £250 of that. The rest is forfeited. Personally, I find this verging on robbery. Sadly, PlaySunny is not the only casino that does this, and I’m sure they won’t be the last.

I did really like the loyalty scheme at PlaySunny. As you play at the casino, you will begin to garner points. These points can then be used to redeem free spins on a variety of slots in PlaySunny’s shop. This is nothing groundbreaking but definitely adds a nice touch and gives something back to all regular players.

There is a promotions section at PlaySunny. However, over the few days that I used this casino, I did not see any offers there other than the welcome bonus. I assume that over time my promotions section will begin to populate.

Finally, I would always suggest opting into receiving bonuses and marketing communications via email & SMS. That way, you will always be aware of PlaySunny’s latest offers.

First deposit bonus code

You don't need a bonus code to claim PlaySunny's first deposit bonus.

Significant terms and conditions

  • New players only.
  • £20 minimum deposit.
  • 40x wagering requirement.
  • £5 max bonus bet.
  • £250 maximum cashout for each individual bonus.
  • Bonus will expire in 30 days.
  • Free spins will expire in 48 hours.

Full terms and apply.

Extra and no deposit spins

Enjoy the sunny selection here on PlaySunny. We have great games to brighten up your day, including all the classic slot and beloved table games.

Our games come from big-name developers, like NetEnt, Microgaming, Play'n GO, Red Tiger, Yggdrasil and Slingo. You will find a lot of interesting games, hot new releases and big jackpots right here.

We are always improving our games catalogue. We believe that the right game will bring a smile to your face, so we want to always have that right game here waiting for you.

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Expert's review Dylan Rozario

Casino tested

PlaySunny likes to make it known that they have a lot of games, and they do, over 1,000 and counting! That’s the benefit of operating under the Dazzletag Entertainment umbrella.

The site's simplistic layout means players will have no trouble finding the category/games they love. Situated just above the game section is the horizontal menu. This covers the main categories of slots, table games, jackpots, live casino and instants. Under the table games and live casino sections, you will find sub-categories such as game shows and blackjack. I am also a fan of the ‘last played’ row that showcases your recently played games. Finally, there is a nifty search bar that expands the width of the page when clicked. All of this means you find the games you love quickly and can spend more time having fun!

There is a good selection of slots and jackpot games at PlaySunny. They place their newest titles at the top of the page, so I decided to give a few of them a spin. True Grit Redemption and Fortunium Gold Mega Moolah were some of my personal favourites. The former even landed me a cool £8.20 on a single £0.20 spin!

I was impressed with the table games category. With a lot of casino’s I have played at, this section usually lacks a little. However, this is not the case with PlaySunny. You will find an RNG version of almost all the live casino games here. So if you are someone who does not like waiting around for a dealer, then this is the place for you.

The live casino category is made up entirely of Evolution games. To be honest, if I had to go with only one live studio provider, I would also choose Evolution Gaming. You will find some of the studio’s most popular titles here, such as Lightning Roulette, Power Blackjack and Monopoly Live. Although a fantastic selection of live games, I think it would really benefit PlaySunny to have more live studio providers such as Pragmatic Play or Ezugi.

All the games I played loaded fairly quickly (circa 10 seconds), and I did not experience any issues when playing them. All in all, it is a big thumbs up for PlaySunny’s games!

Desktop game information

Games 1100
Slots 780
Table games 35
Jackpot games 60

Desktop game providers

NetEnt Microgaming Yggdrasil Play'n GO 1x2 Gaming Elk Evolution Gaming Big Time Gaming Red Tiger BluePrint Gaming StakeLogic Eyecon Just For the Win FantasmaGames Inspired Gaming Iron Dog Studio Scientific Games Gamevy Slingo 4theplayer.com Live 5 Gaming Hacksaw Gaming Golden Rock Studios ReelPlay

Playing on your mobile is easy. PlaySunny works great with all modern mobile devices. Just hop on to our casino page in you mobile web browser and you can start playing.

Our mobile casino is built to go with you everywhere. Relax and enjoy the great selection of mobile-friendly games in comfort and style. You are no longer limited to playing on your desktop, but can take the games with you even to sunny beaches.

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Expert's review Dylan Rozario

Casino tested

I really liked the simplicity of PlaySunny’s mobile UX/UI. They have done a really good job at not over-complicating things. You won’t have to navigate far to find the game you’re looking for, which I really like. All the game titles are well proportioned and clear to see/read. PlaySunny has kept the layout essentially the same as desktop, so you will feel comfortable in either.

The site was quick and responsive. I never had any issue opening and playing any slots or live casino games during my time at this casino. I always look for a native app when testing a casino. Unfortunately, PlaySunny does not have one, which is a shame as I think that would be a nice addition!

Mobile game information

Games 600
Slots 750
Table games 35
Jackpot games 30

Mobile game providers

NetEnt Microgaming Yggdrasil Play'n GO 1x2 Gaming Elk Evolution Gaming Big Time Gaming Red Tiger BluePrint Gaming StakeLogic Eyecon Just For the Win FantasmaGames Inspired Gaming Iron Dog Studio Scientific Games Gamevy Slingo 4theplayer.com Live 5 Gaming Hacksaw Gaming Golden Rock Studios ReelPlay

Our live casino games bring you the realistic experience of playing table games in a real brick-and-mortar-casino. Play games hosted by real croupiers and enjoy the thrilling atmosphere.

PlaySunny live casino games are all from Evolution Gaming, the number-one name in live casino entertainment. Evolution is synonymous with great games and amazing services, so it was an obvious choice for us.

Live game information

Total number of live casino games: 60

Live game suppliers

Evolution Gaming

Player safety is an important thing to us and we do our best to make gambling here safe and secure.

We also provide players tools to help in case of problem gambling. If you even feel like you are losing control over your playing, don't hesitate to contact our support team for help.

You can set limits on your account, which include limits on the time and money spent on PlaySunny. You can also take a break or self-exclude completely.

We also provide you with easy access to third-party help organisations that provide support for problem gamblers.

If you ever have any questions about PlaySunny or playing there, don't hesitate to contact our helpful support team. They are here to answer all of your queries, big or small.

You can contact us via live chat or email. We also provide you with an FAQ section that covers the most common questions we are asked.

Avatar

Expert's review Dylan Rozario

Casino tested

The primary methods of contacting support at PlaySunny are email and live chat. It is worth noting that you can only speak to the agent via live chat between the hours of 09:00 - 00:00. In most cases, this is completely sufficient. However, if you are a real night owl, then you will have to wait until later in the day.

I was impressed with the live chat at PlaySunny. Not only is it easy to access via the green speech bubble on screen, but each time I opened it, I was speaking with an agent in a matter of seconds!

What I also liked is that players can access live chat even if they are logged out. Generally, players need to be logged in to access this form of support. PlaySunny’s choice to have live chat on logged out helped me when my first account was automatically blocked. Instead of waiting hours for an email response, I was speaking with an agent in no time. My only negative is that in this particular circumstance, the agent did not give me any reason for my blocked account even when asked. The agent did not even offer to look into why, simply stating it was “done by operations”. This may have been protocol though, so won’t get hung up on it.

There is also an FAQ page that PlaySunny has made extremely easy to access. Generally, the content of the FAQ is pretty good in that it touches most of the core topics. However, I do think they could have gone into more detail in some areas, such as the uploading (specifically, the inability to upload) of documentation. What I do like though, is that PlaySunny has added an option to directly email support from the FAQ page if you cannot find your answer.

Site languages

English

Email support languages

English

Live support languages

English

Phone support languages

-

We follow the regulations set by our licensor to the letter, which means that we must know who our customers are.

Our KYC process starts when you sign up to PlaySunny. You need to first provide us with basic information, like name, address and phone number.

We will later then ask for documents as proof. These include proof of ID, address and deposit. We will let you know when a certain threshold has been exceeded and documents are required.

This is done in order to prevent underage gambling and money laundering.

Avatar

Expert's review Dylan Rozario

Casino tested

As mentioned earlier, my initial account was immediately blocked by the PlaySunny operations team without any given reason. I’m no bonus abuser, and I did not have another account on any other Dazzletag Entertainment site at the time of signing up. It was a strange experience that I have never experienced before. The moral of the story, ensure that you meticulously enter all the correct information when signing up, as it may have been this that impacted me.

When I did eventually open an account with my partner in their name, I was not asked to provide any identification. I believe PlaySunny and the other Dazzletag brands use a 3rd party to confirm the identity of players via electoral roll information that is done electronically.

I would always recommend that you upload verification docs as soon as possible, even if not immediately requested by the operator. However, when searching for the relevant section on the site, I realised that it is not an option at PlaySunny. If the casino requires further proof of identity after you sign up, you will be contacted via email and asked to provide the information there.

Money transfers are easy and safe here at PlaySunny. You can make deposits and withdraw with multiple fast and secure methods.

Withdrawals will be processed during working days within 24 hours.

Avatar

Expert's review Dylan Rozario

Casino tested

PlaySunny offers five deposit options for players that include Debit Card, Skrill, Neteller, Paysafecard and Trustly. I’m a big fan of sites that accept a variety of payment options, and PlaySunny is no exception, they have all the bases covered. From the mainstream of Debit to slightly more niche options like Skrill, you won’t struggle to fund your account at PlaySunny, just like I didn’t. However, there is a problem with using any of the methods other than debit. That is, if you make your first deposit at PlaySunny using pre-paid card or e-wallet (Neteller and Skrill), you will not be eligible for the welcome bonus. I believe this is rule is the same across all Dazzletag Entertainment brands and is pretty frustrating, especially as they are popular methods of depositing.

Making a withdrawal was just as easy. Within two simple steps, I had made my request, and it was being processed. There is a £10 minimum withdrawal limit at PlaySunny which is fairly common amongst operators. After making my withdrawal, the cash was back in my account within 36 hours.

Depositing methods

Mastercard Visa Skrill NETELLER Trustly Paysafecard PayPal Maestro

Withdrawal methods

Mastercard Visa Wire transfer Trustly PayPal Maestro

Withdrawal times

Mastercard 1-3 working days, Visa 1-3 working days, Wire transfer 1-5 working days, Trustly 0-2 working days, Maestro 1-3 working days


Expert's profile

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Dylan Rozario

Dylan Rozario

Dylan has been working in the iGaming industry his entire career thus far. In that time he's worked for multiple global operators, both sportsbook and casino. His expertise in marketing and promotions makes him a perfect candidate to review any casino offering.

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First deposit bonus: 100%/£100 + 50 bonus spins

Wagering: 40x (B)

Bonus code: -

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