Greenplay casino review (UK)

Greenplay welcomes new players with a bonus offer that has amazing terms. When you make your first deposit, you get a welcome bonus that has no wagering requirements.

• 1st deposit: 25 no wagering spins with bonus code BIG25

Just make a deposit of at least £10 and the spins are yours. They can be played on Big Bass Bonanza and are available for only 24 hours.

I always like to see a realistic welcome bonus, so at first sight, I was quite pleased with the bonus which is being offered here.

The wagering requirement is 0x for the special welcome bonus, which is more than realistic, its perfect. Though you may only get 25 spins, it's all real money from here on.

Normally Greenplay has stricter terms, which you should keep an eye out for if you take any additional bonuses. Especially the list of games that you can't use to wager is surprisingly long.

greenplay First deposit bonus code

Greenplay's first deposit bonus code is BIG25.

Significant terms and conditions (greenplay welcome offer)

• New UK players only, 18+.
• Minimum deposit: £10.
• Wagering requirement: 0x.
• Spins are available for 24 hours.
• Maximum withdrawal from free spins: £100.

Please gamble responsibly.

Greenplay Casino is your home for slots, table games and live casino entertainment. they have hundreds and hundreds of games available, and there is something for everyone.

Greenplay has games from multiple big developers, including NetEnt, Microgaming, Play'n GO, NextGen, Big Time Gaming and IGT.

The games are displayed on the homepage and as you scroll down, more games just keep appearing. The type of games that are displayed can be changed by clicking on the tabs at the top of the page, Table Game, Jackpots, New and Featured Games are all categories that you can choose to be displayed.

I chose Slots, but a quick look at the Table Games section revealed an impressive number of titles that included different variations of Blackjack and Roulette.

I love the search box at the top right-hand corner of the site because you can search for a game by name or by developer and the difference this makes when searching for a particular game is invaluable.

At first, I thought the search wasn't working because the games which are displayed stayed the same but the search results appear as a list on the right-hand side of the site, so you can instantly scroll through and see what you are looking for.

I searched for NetEnt and out of the 13 slots which are available, decided to have a go with the Guns and Roses slot using small stakes.

The game loaded quickly and even though the session was not a profitable one, the gameplay was smooth and enjoyable.

I then decided to go ‘old school' and loaded up the Microgaming classic, Avalon.

Once again, the game loaded quickly and the game played well, not well enough for me to walk away with a profit, unfortunately, but I have no complaints about the range of slots at GreenPlay Casino and how easy it is to find the game that you are looking for.

Desktop game information

• Games 1080
• Slots 910
• Table games 35
• Jackpot games 30

Enjoy some of the finest live casino tables available online on Greenplay Casino.

Their selection has amazing blackjacks, roulettes, baccarats and games shows. They are sure to have all your favourite games and a whole lot more.

There is also no shortage of quality. Greenplay's live tables come from Evolution, the biggest and most well-known name in live casino entertainment.

Live game information

• Total number of live casino games 40

Playing on the go is easy as 1-2-3. You don't need to download any apps to play, you just need your mobile browser.

Hop on to Greenplay Casino and you can start playing all the same games as you would on desktop. You can even register an account, deposit and make withdrawals on the mobile casino.

Greenplay mobile casino is compatible with all modern mobile devices. It is responsive and can adapt to all screen sizes.

Greenplay's mobile casino is as easy to use as their desktop site. The design works perfectly well on mobile, and I had no issues playing. Some stuff even felt faster on my phone than on my computer.

All the games opened up in a blink of an eye and I couldn't have been happier about the casino performance.

Greenplay Casino offers a great choices for UK punters. All options are fast and secure, but some have different speeds when it comes to withdrawals.

Minimum deposit and withdrawal is £10.

The payment options include Visa/Mastercard debit cards, PayPal and Paysafecard which may be a problem for some players.

I decided to make a payment with my Starling Mastercard (debit card) and was surprised to see that my £40 deposit incurred a fee of 2.5% which equated to £1.

I withdrew $42 and was greeted with another 2.5% fee which I found a little irritating, but it is what it is.

I must say though, the withdrawal process was extremely smooth and without any fuss as the withdrawal request was made at 2pm, processed by GreenPlay at 8pm and back in my Starling account when I woke up the next morning.

It almost made me happy to pay the deposit and withdrawal charges for good service, but in the end, the casino should cover these for a better user experience. It feels like a little kick in the teeth for having to pay for the privilidge of getting to gamble, as if that wasn't risky enough.

Deposit methods at greenplay

Withdrawal methods at greenplay

greenplay casino Withdrawal times

• Mastercard 0-6 working days
• Visa 0-6 working days
• Online transfer 0-5 working days
• PayPal 0-2 working days
• Trustly 0-4 working days

Greenplay believes that Customer Are Really Everything, or CARE in short. This means they take time to help their players and do what needs to be done to make sure their gaming experience is smooth.

If you ever have any questions, you can contact Greenplay via live chat or email between 08:00 - 00:00 CET.

I contacted the live chat on three occasions, each time having to wait less than two minutes to get connected. I found the live chat operators to be extremely friendly and it was obvious that they knew what they were talking about.

On a couple of occasions, I had to wait five minutes or so for answers to my questions, but I have no problem with that whatsoever. I would much rather live chat take the time to resolve my queries properly instead of them trying to fob me off with a vague response before quickly moving on to the next person who requires their attention.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Knowing who their customers are is a key part of safe and fair gambling. It is also required from Greenplay by gambling regulation.

Greenplay may at any point ask you for additional documents as proof of your identity, address or deposit. Usually these are required when making withdrawals.

You can upload the required documents via Greenplay's secure document uploader.

When the second and final step of the sign-up process was completed, a pop-up window appeared which gave me the option of uploading documentation to prove that I am over eighteen years of age and that I am who I say I am.

There was an option to skip this step and upload the documentation later, but I decided to get it out of the way.

Two forms of ID are required, a driving license/passport and proof of address such as a bank statement.

I couldn't have been more impressed with the verification process; I uploaded a copy of my passport and within one minute a green tick appeared informing me that it had been successfully verified.

For the proof of address, a bank statement is recommended but as all my banking is carried out online, I took a photo of my Council Tax statement and uploaded that.

Once again, the process took less than a minute and a green tick appeared to inform me that the document had been successfully verified and my account was open.

Greenplay promotes safe and responsible gambling. They have strived to build a casino where everyone of legal age can play safely.

Some people have problems when it comes to gambling, which is why Greenplay has tools to help you keep your gaming under control. You can set limits on how much time and money you want to spend, or even exclude yourself completely.

If you feel like your gambling is getting out of control, don't hesitate to contact the customer support. They can help you and even direct you to external gambling therapy services, like Gamblers Anonymous.