Mobile Wins Casino (UK) is an established casino that is primarily focused on the mobile market. With hundreds of casino games provided by leading software providers, including NetEnt and Quickpin, there is more than enough here to quench the thirst for gaming entertainment.
Mobile Wins was launched on the ProgressPlay platform back in 2014, and it definitely boasts a slick design that benefits from the use of bold and contrasting colours.
From the moment you land on the homepage, you are presented with game categories, a bountiful welcome package and much more.
I was also impressed by the layout of the site, which made it incredibly easy to find my favourite games and navigate different verticals seamlessly in real-time.
With top-tier providers powering the game library, there is a variety of gaming options, including online slots, progressive jackpots, scratch cards and much more. All of these games are accessible via desktop and across a range of operating devices.
This casino also benefits from a deceptively diverse and impressive games library, while the mobile site mirrors the desktop design and works incredibly well on the Safari browser.
However, I was incredibly disappointed with the misleading and slightly one-dimensional welcome offer, while the customer service and withdrawals process would also benefit from significant improvements.
Mobile Wins has all the bells and whistles of a modern casino, including all safety features. This casino is also licensed and regulated by the UK Gambling Commission and audited by independent third parties for fairness and security.
When you sign up for a MobileWins Casino account you may claim the following offer on your first deposit:
- 150% match bonus up to £100 + 10 no wager bonus spins
Signing up only takes a couple of minutes. Follow the below instructions:
- Sign up for a MobileWins Casino account
- Verify your account by email
- Make a minimum deposit of £25 when using bonus code 10JH
- Your welcome package will be credited to your account
The deposit bonus has a good bonus percentage, but the wager-free bonus spins are the interesting bit.
Just remember that the default value is fixed at £50 when you enter the deposit screen, and while you’re welcome to select this amount you can qualify for the welcome offer with a minimum deposit of just £10.
Once you’ve made your choice, simply confirm the deposit and the funds should immediately land in your respective cash and bonus balances.
Despite this, the wagering requirements are at least relatively competitive, at 50x the total value of the bonus funds. Although this may seem prohibitive at first glance, it doesn’t include the cash deposit, so in my case, I was required to play through an initial amount of £500 before withdrawing from the bonus fund.
However, those of you who initially credit your account with £100 will face a playthrough requirement of £5,000, so the value proposition really depends on the size of your first deposit.
The bonus offer is fairly standard stuff. The high bonus percentage is a good start, but the bonus wagering does make it a tad difficult to get to actually withdraw anything. Simply put, good, but you can live without it.
First deposit bonus code
Mobile Wins Casino's first deposit bonus code is 10JH.
Significant terms and conditions
- New UK players only, 18+.
- A minimum deposit of £25 applies.
- Bonus is subject to a 50x wagering requirement.
- Various game distributions apply.
- Skrill deposits are excluded.
- Max. conversion: 3x bonus awarded.
- Free spins are capped at £20.
Please gamble responsibly.
Extra and no deposit spins
Besides the generous deposit match bonus, you also receive a set of 10 wager-free spins, on popular NetEnt slot game Jimi Hendrix.
Since these spins are wager-free, there are no wagering requirements to meet. Whatever you win, is yours to keep. Free spins expire within 7 days.
VIP / Special promotions
MobileWins Casino rewards its loyal players with special promotions, discounts and extra bonuses. You can claim bigger and better benefits as you climb up the loyalty ladder.
Earning points at this UK casino is easy. For every £16 wagered on real money games, you’ll earn one VIP point.
Amongst the top perks and rewards there is:
- VIP Customer Support
- Birthday presents
- Personal Account Manager
- Personalised Gifts
- Anniversary Bonus
With a name like MobileWins, you can expect plenty of mobile slots. There are hundreds of slot games, and every one of them can be played across a range of devices. Amongst some of the software powerhouses here, there is NetEnt, Microgaming and Big Time Gaming.
Although Mobile Wins has a relatively small range of games, the layout of the site is quite intuitive and makes it easy to search for your favourite titles.
Amongst some of the best slot games on offer, there is Stampede, Finn and the Swirly Spin, Rainbow Riches, Bonanza, Gonzo’s Quest, Riches of Robin and Owls.
For those players who want to tempt their luck at winning a jackpot, there is a massive choice of games, including Champions of Valhalla, Irish Luck, Chilli Gold, Fluffy Favourites, Divine Fortune and Unicorn Bliss.
Alternatively, players can enjoy a wide range of table games, including Blackjack, Roulette, Casino Stud Poker and Baccarat.
There are also plenty of scratchcards, Keno, Lotto and sports betting options.
Games tend to open quite quickly on the site, with titles such as Book of Dead loading in a little over 10 seconds on average. However, I noticed that this slot’s graphics were disproportionately big when playing at a zoom setting of 100% in Google Chrome, so I had to reduce this to 75% to navigate the game successfully.
Desktop game information
Desktop game providers
At present, Mobile Wins has yet to launch a native app on either iOS or Android, but I was able to access the mobile site through my iPhone’s Safari browser. The good news is that the design of the mobile site is almost identical to the desktop alternative, making it easy to wager seamlessly across multiple devices.
For example, the main menu in the games lobby simply scrolls vertically just above the fold, while the search bar is positioned directly underneath this and centrally on the screen.
If anything, the site’s games loaded even quicker through the Safari browser, with Book of Dead and Starburst opening fully in less than 10 seconds on average. You can also navigate the site and all of its games in either landscape or portrait mode, while the full Mobile Wins library is accessible to players who are on the move.
You can also play your favourite slots in demo mode on both desktop and mobile devices, which is a huge boon for new and inexperienced players.
Mobile game information
Mobile game providers
The MobileWins Live Casino is accessible via mobile devices. Powered by Extreme Live Gaming and Evolution Gaming, you can find an impeccable collection of games, with superb graphics and sounds.
Hosted by qualified croupiers in real-time, you can discover a variety of variants for live dealer games such as Blackjack, Roulette and Baccarat.
Unlike software-based table games, you are playing against a professional dealer in a setting where you can interact with other players via chat.
Live game information
Total number of live casino games: 48
Live game suppliers
Mobile Wins Casino is dedicated to responsible gambling and to offer players a fun gaming environment.
They also promote responsible gambling, and have created the below options and tools to give you better control of your gambling and spending:
- Daily, Weekly and Monthly Limits
- Deposit Limits
- Reality Check
If you or a loved one have a gambling issue, it is strongly recommended getting in touch with organisations such as GamCare and Gamblers Anonymous.
You can contact the customer support team at Mobile Wins through two primary channels; namely a live chat feature and the website’s contact form.
The live chat is available between 8 am and 12 am seven days a week, but you can only access this by scrolling down the homepage and clicking through the ‘Contact Us’ tab.
You can access the contact form through the same ‘Chat with us’ icon, and once you’ve typed out the subject line and outline of your message, this will auto-generate an email to send to email@example.com.
Email support languages
Live support languages
Phone support languages
Mobile Wins is obliged by the UK and International Gambling law to verify the age and identity of their players. This is done to protect against money laundering and fraud. It also provides players with a level of protection.
When you register for an account at Mobile Wins, you’ll have to enter your personal information across two different screens.
This includes your name, mobile number and physical address, while you’ll also have the opportunity to confirm the currency in which you wish to wager at this time.
It’s important that you enter this information accurately, while ideally you’ll also be registered on the electoral roll at your listed address. In this instance, your ID should be verified automatically during real-time background checks, at which point you’ll be sent a four digit-code by email and SMS to confirm your registration.
You’ll also be requested to send in the following documentation:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
It can take up to three working days to verify your account in this instance (particularly during the weekend), but the process will often be completed much quicker than this.
Those of you who register your mobile number with the brand will also be able to deposit funds via your monthly bill or PAYG contract. I’d recommend that you avoid this option, however, as it can accumulate debts on your phone bill and has a maximum limit of just £10 per transaction.
I made two deposits of £10 using Visa debit, both of which were completed instantly and with the minimum of fuss. I also completed my first withdrawal of £10 using the same method, in accordance with the existing anti-money laundering rules that require you to remove funds from your account using a method through which you’ve already completed a deposit.
This took a little over 24 hours to process internally, which is in line with the current market average. Ultimately, it took a little under 48 hours for the funds to land in my bank account, while the process can take slightly longer if it includes the weekend.
Also, you should note that all withdrawals are subject to a nominal £2.50 transaction fee, which is a really disappointing feature that’s particularly annoying when dealing with small amounts of cash.
Mastercard 1-6 working days, Visa 1-6 working days, Wire transfer 4-10 working days, Skrill 1-24 hours, NETELLER 1-24 hours, Cheque 5-28 working days