- Superb mobile casino
- Easy banking
- Simple game selection
- Support was hard to reach
Pocketwin Casino (UK) is a unique casino site designed with a mobile-first approach. Making it ideal for players who spend plenty of time on their phones or tablet, you now have access to this site, anytime and anywhere.
What makes Pocketwin Casino and bingo site exceptional, is the fact that all its games are developed in-house. You won’t find our collection of games at any other casino.
With flexible deposit and withdrawal policies in place, you can sign up safe in the knowledge that this casino follows protocol in safeguarding our players’ interests.
Most importantly, Pocketwin Casino is licensed and regulated by the UK Gambling Commission. This strict authority ensures that the site complies with its regulations and to offer its players a safe platform for both gaming and payments.
Pocketwin is my first experience using a mobile-only online casino so I was pretty excited to dive in. I first went through the signup process on a desktop before I was sent a link via SMS. I would then be directed to download the Pocketwin app on my iPhone device.
The signup process was nice and easy. However, it did ask for my occupation which it didn’t list specifically so I had to pick something random.
The signup process was quite heavy on pushing a welcome bonus. In fact, I found that a lot of the time I navigated through the app I was presented with a pop-up pushing various bonuses. I found this to be very spammy. I also prefer to play without bonuses.
I found the presentation of the site to be clear-cut and easy to navigate. Everything was where it was supposed to be with top jackpot games at the forefront of the app. I couldn’t fault the general user experience of Pocketwin, it was a breeze to use.
Pocketwin Casino wants to thank players for joining. This is why the casino has combined a no deposit bonus and a welcome offer to the delight of many. Sign up to PocketWin Casino to receive the following:
- Up to £10 no deposit bonus upon registration
- A 200% match bonus up to £100 when making your first deposit
Sign up to Pocketwin Casino is easy. Follow the below steps:
- Sign up for a PocketWin Casino account
- Verify your account by email
- Claim your no deposit bonus
- Make a minimum deposit of £10
- Your welcome offer will be credited to your account
Once I had entered the app I was presented with the option of spinning ‘The Wheel of Fortune’ to win a bonus. I had not made a deposit yet but I spun the wheel and won a £7 bonus which was then put in my bonus funds.
Then after I made my deposit I was presented with another spin on The Wheel of Fortune. This time to win a bonus worth up to 200% of my first deposit. All bonus funds come with a 40x wagering requirement which is above the industry average, but not by much. I didn’t want to play through bonus money so I skipped this option.
I did find that there was not a dedicated page for The Wheel of Fortune bonus game. I wanted a bit more information on this game but I only got the basic terms during gameplay. There is a bonus section available but it does not contain any information about the bonuses offered through the wheel.
As I played the slots I found that my real money balance was being used first. In my experience, some casinos have the bonus funds played first, but not Pocketwin. I had no problem with this but I would have liked to know through clearer terms before spinning the reels.
First deposit bonus code
You don't need a bonus code to claim PocketWin's first deposit bonus.
No deposit bonus code
You don't need a bonus code to claim PocketWin's no deposit bonus.
Significant terms and conditions
- New UK players only, 18+.
- £10 no deposit bonus expires within 14 days.
- Welcome offer is subject to a 40x wagering requirement.
- Max withdrawal from £10 bonus winnings is £50.
Please gamble responsibly.
Extra and no deposit spins
The fun doesn’t stop with the welcome bonus. You can benefit from the below promotions:
- Game of the Month Bonus: You can get your hands on Pocketwin free spins, bonus credit or a deposit match offer whenever a new game is released.
- Weekly Bonuses: Players who play and deposit regularly are eligible for weekly loyalty bonuses.
- Social Media Bonuses: Pocketwin Casino runs social media competitions on a weekly basis, giving you the chance to win free bonuses and other prizes.
You don't need a bonus code to claim PocketWin's no deposit bonus.
The wagering requirements for the no deposit bonus are 40x.
VIP / Special promotions
From the moment you start playing with real money at Pocketwin Casino, you earn Loyalty Points. These points can be redeemed for numerous perks and rewards, including:
- Bonus Credit
- Donations to Charity
- Electrical goods
- Experience Days
As already stated, all PocketWin slots and bingo games are developed inhouse by a team of professional creatives. You won’t find software developers such as NetEnt or Microgaming here. Instead, you will find over 200 slot titles and a selection of casino games.
Your gaming experience here is therefore completely unique as you won’t find these games elsewhere.
Amongst some of the most popular slot titles, there is Pocket Fruits, The Big Win Spin, Cheese Chase, Money Ladder and Sherlock: Dying to Kill You.
You’ll immediately notice that most of the games come with jackpots attached to them that might drop at any time.
If you fancy a break from the reels, you can also enjoy popular games, such as Blackjack and Roulette.
Alternatively, you can enjoy a myriad of bingo options, with a strong focus on 90 ball bingo. You can enjoy the same social interactions you would have if you were at a brick and mortar bingo hall. You can chat with other players and the moderator, participate in community games and much more.
Once you’re in the app you have a choice of three game categories – slots, casino and bingo. I’m a slot enthusiast so that’s where I explored. The slot selection wasn’t very large with all games coming from one exclusive game developer.
I noticed that all the slot games had a jackpot amount next to them. I also noticed that it was the same jackpot amount across multiple slots. The progressive mega jackpot is indeed shared across all the slots at this casino. I was concerned to see that the slots are tied to a network jackpot of £106,000.00. Once this jackpot is won, will anyone want to play low jackpot games?
There is a useful and in-depth explanation of each slot that educates you on the slot features and win potential. You can also view a slot rating out of 5-stars. I couldn’t rate the game myself though and noticed all the slots had a rating of 4.6/5 or more. Really?
I tried my luck on the Viking Prizes and Money Mask madness slots. Both were great fun to spin on mobile but my luck wasn’t in today.
Desktop game information
Desktop game providers
PocketWin app - play easily on mobile
Pocketwin Casino runs on the mobile Intouch gaming platform, so you can rest assured that all games work perfectly on your phone or tablet.
You only need to download the PocketWin app for bingo games and Roulette games. However, to play online slots, you can play directly from your web browser.
The mobile app was a delight to use, it was a fluid user journey from start to finish. You would expect this sort of mobile quality from a mobile-only casino, it delivered.
Its presentation was easy on the eye and simple to follow, the games are at your fingertips as soon as you open the app. I found the mobile gameplay to be flawless, no lag, great graphics, and excellent playtime response.
The top-left hamburger menu houses all areas of the app, including bonuses, support, banking, terms, and account settings.
Mobile game information
Mobile game providers
There are currently no live dealer games.
Live game information
Total number of live casino games: 0
Live game suppliers
Pocketwin Casino wants you to have enjoyable online gaming experience. It's understandable that some players might lose control over their gambling and spending, so Pocketwin Casino has created the below tools which promote responsible gambling:
- Deposit Limits
- Session Limits
- Cool-Down Periods
If you feel that you are being overwhelmed or want to help a loved one, you can get in touch with GamCare or GambleAware, who can provide you with assistance and support.
PocketWin is a legit and safe operator in the casino industry and player safety is their top priority.
Pocketwin Casino has a comprehensive Help and FAQ page that covers a range of topics. If you require to get in touch with the support team, you can do via one of the below methods:
- Phone: 01384 884469
- Callback: Text SUPPORT to 88600 and we will call you back for free
- Live Chat
- Email: email@example.com
Pocketwin’s support services are easily found within the menu. Here you will find the live chat, FAQs, and a call-back service which is a nice option to have. I opted to use the live chat feature where I entered a queue. I was number 15 in the queue which had about a five minute wait time.
I asked a simple question on whether you need to upload your ID to make withdrawals of low amounts. I was then asked for all my security information such as name, DOB, address, email etc.
I thought this was incredibly unnecessary, especially when my question was so general. This just prolonged the answer to my question - it’s a pain to type out so many details on a mobile device!
Email support languages
Live support languages
Phone support languages
When you sign up for a PocketWin Casino, you must verify your identity, age and address before you can start playing out games.
Pocketwin Casino will automatically try to confirm a new player’s details electronically upon registration. If unsuccessful, you’ll be asked to verify your details via other methods as follows:
- Proof of ID (passport, driving license, ID card)
- Proof of address (utility bill, bank statement, official government letter)
- Proof of Payment Method
The verification process was very easy to follow. You need to go to the support section to upload documents. It was easy to upload my ID using the phone’s camera.
Pocketwin also requires a separate proof of address in a utility bill. Most online casinos only require one form of ID. I’m surprised they don’t ask for the front and back of a driver’s license which has an address.
I thought this was a bit of an inconvenience. However, now that I've provided a separate proof of address, my future withdrawals are going to be much more fluid.
Pocketwin Casino accepts deposits via numerous banking methods, including the following:
- Debit Cards
- Payment Vouchers
- Pay by phone
The minimum deposit at Pocketwin Casino is £5. If you opt to deposit by phone bill, you can deposit as little as £3.
Pocketwin Casino aims to process withdrawals within 3 to 4 working days.
Once I had completed the sign up I had the option to make a deposit which was simple enough. I made a deposit using Visa but other options available include Mastercard, PayPal, Paysafecard, and pay by phone bill.
Pocketwin saves the bulk of your card details automatically, you don’t have the choice to stop this. I thought this was a poor tactic to encourage more deposits. The only detail they don’t hold is the 3-digit security number. There is an option to set deposit limits within the cashier which I thought was socially responsible.
Making a withdrawal was also very easy. The funds are sent back to the same payment method as you deposited with. The withdrawal takes about three days to arrive and display on your bank statement. I didn’t receive an immediate email confirmation about my withdrawal request, but I did receive an SMS when the withdrawal was processed the next day.
Mastercard 3-4 working days, Visa 3-4 working days, PayPal 3-4 working days
Adam has worked within the world of iGaming for over eight years, across casino, sports, bingo, poker and lottery. He’s worked with established iGaming brands and start-up brands. He’d consider himself an industry expert who loves a little spin of the reels.