Queenplay Casino Review

By Milla Gustafsson. Updated:

This Queenplay Casino review goes through the casino's bonus, game selection, customer support and sister sites amongst other various features. 

1st deposit bonus 100%/£50 + 20 bonus spins
Bonus code: -
Minimum deposit for bonus £10
Extra 1st deposit bonus info
Wagering requirements (bonus money) 35x (B)
Wagering requirements (bonus spins) 35x
Maximum bet for wagering £4
Maximum cash out £500
Basic information
Launch date 02/2020
Minimum deposit £10
Platform Aspire Global
Sports betting No
Live casino Yes
Bingo No
Visa
Mastercard
PayPal
Online bank transfer
Trustly
Skrill
MuchBetter
Paysafecard
Wire transfer
+1
Play here » New UK players only, +18. 1st deposit minimum: £10. 2nd and 3rd deposit minimum: £20. 100 bonus spins in 20 spins/day batches for 5 days. Wagering requirements must be met in 21 days. Winnings capped at £500. Full and Bonus terms apply. GambleAware.org.

What Queenplay Casino Looks Like

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Summary

Queenplay is part of the Aspire Global casino family and offers a safe and enjoyable casino experience. The welcome bonus comes with reasonable terms, and they have an amazing live casino. Despite some minor usability issues, Queenplay is a casino worth visiting. 

Bojoko rating This review was made independently by Bojoko’s casino experts. Rating score is based on both quantitative and qualitative factors. The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

3.1

Bonuses

Banking

Games

Support

Usability

Player rating

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Pros:

Excellent live casino
Good banking options
Reasonable bonus terms
Fast withdrawals

Cons:

Usability issues
Poor support

Deposit Methods

Mastercard Visa Wire transfer Online bank transfer Skrill Trustly Paysafecard PayPal MuchBetter Astropay

Withdrawal Methods

Visa Wire transfer Online bank transfer Skrill Trustly PayPal MuchBetter

Queenplay Casino Overview

Queenplay Casino is part of the Aspire Global casino family. Our experts have often ranked them with average ratings and Queenplay drops in the same rating group. Visit our online casino reviews page to learn more about the ranking process and how we write our detailed reviews. 

Queenplay had the original idea of having a casino for the ladies, the queens. The softly coloured theme has traces of pink, and even your profile picture gets a little golden crown on your head. The whole queen design could have even been so much more, but perhaps it was good not to make it too much so that anyone could feel comfortable here. 

Basics are all in order with good banking options, rewarding welcome package, friendly customer support and fast withdrawal times. One of the best things is the amazing selection of live casino games, that is, if you are into live gambling. 

However, there is still a lot to improve, and Queenplay doesn't feel like a very consistent site at the moment. The usability suffers in many pages and the site is not easy to navigate. Unfortunately, issues like this bring the overall rating down quite a bit. 

play on Queenplay »

Queenplay Sign Up Offer

Queenplay offers a nice welcome package which will give you something extra on your first three deposits. Here's how it works:

You need to register for an account first and the package is available for all new players. Just do the following:

This bonus has a 35x wagering requirement for the bonus amount received. The first deposit has a £10 minimum deposit limit, but the second and third deposit bonus requires a £20 minimum deposit. The terms are very reasonable and make this a good bonus to redeem. The maximum you can cash out from this bonus is £500.

You'll also get up to 100 bonus spins with this package. This is how they are granted: 

The remaining 80 bonus spins will be credited in 20 spins batches per day starting from the first day after the deposit:

The spins have 35x wagering requirement. Pay attention to the games you play to fulfil the wagering requirements, as game contributions vary. 

All the terms and conditions are clearly explained with the bonus offer. This always makes it easier to decide whether to accept this bonus. You can use our handy Wagering requirement calculator to determine the exact wagering you are required to do and also pick our expert tips on best wagering practises. 

Significant terms: New UK players only, +18. 1st deposit minimum: £10. 2nd and 3rd deposit minimum: £20. 100 bonus spins in 20 spins/day batches for 5 days. Wagering requirements must be met in 21 days. Winnings capped at £500. Full and Bonus terms apply. GambleAware.org.

Queenplay sign up offer

Queenplay Bonus Codes

The welcome offer at Queenplay is available without a promo code. 

Other Promotions at Queenplay

Queenplay offers regular bonuses and promotions for their players. There is no dedicated loyalty programme, but you'll find plenty of offers on their Promotions page. I loved how they presented their bonuses with a countdown calculator. At the time of writing this review, there was a Wazdan slot promotion, and the timer showed it would run for another 12 days plus the hours and minutes. The upcoming promotion was also timing out, and all the details were there to be seen already. 

Compare Queenplay Bonus

Compared to other casinos and their bonuses, Queenplay bonus is a bit on the low side but not too bad at all. Especially the wagering requirement, which is only 35x is better than most. What makes it good against many other UK casinos is the fact that you only need to wager the bonus amount, not the deposit too.

See how well Queenplay stacks up against other casinos by using our bonus comparison tool below.

Bojoko rating 3.1
1st deposit bonus 100%/£50 + 20 bonus spins
No deposit bonus -
Min. deposit £10
Wag. req. (bonus) 35x (B)
Wag. req. (spins) 35x
Max cash out £500
Bojoko rating 4.7
1st deposit bonus 100%/£200 + 100 bonus spins
No deposit bonus -
Min. deposit £20
Wag. req. (bonus) 30x (D+B)
Wag. req. (spins) 60x
Max cash out Unlimited

Queenplay Game Suppliers

Queenplay has teamed up with some of the top providers, although the overall game library is not that big. Tap below to open the full list of game suppliers. 

NetEnt Microgaming Play'n GO Thunderkick Quickspin Bally NeoGames
NetEnt Microgaming Play'n GO Thunderkick Quickspin Bally NeoGames
Evolution Gaming Pragmatic Play Skywind Group

Queenplay presents two main lobbies: casino games and live casino. Casino is mainly about slots, but you can also find some jackpots and scratchcards there. 

The fact that the casino has different settings for different countries was probably causing the minor usability errors that I experienced with the game selections. On mobile, I got different categories than on desktop. For example, the scratchcard and classic slots categories disappeared on the desktop version. When I went back on using mobile, I could see them again. 

Despite the minor twitches in navigation, Queenplay's game selection is not bad at all. I was quite impressed spotting some recently released slots which have not even been available for longer than some days. This obviously proves that Queenplay doesn't mess around when picking new games to their selection. This is a category you don't want to miss out on this casino. 

I was a bit disappointed for not finding Plinko games on this otherwise well-gathered selection. As they're paving their way to many online casinos, Queenplay should add them to their already great set of new games. 

Game Information

  • Games: 800
  • Slots: 550
  • Table games: 20
  • Jackpot games: 45

The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.

I was amazed when I opened Queenplay's live casino menu and found that there's a whole Vegas there! Not only that, they've created a full live game guide to help out those new to live gambling. 

The games are provided by Evolution, Pragmatic and Skywind, so you get a nice combination of different styles and studios. The live casino is categorised even better than the casino games, as you'll find all game types dropped to their own lists. 

Because of the earlier site issues I faced while navigating from one page to another, I had to make sure that the live games also work correctly. They sure did, and I was very happy with the overall experience. Excellent live casino Queenplay!

Live Game Information

  • Live casino games: 220

The number of games is an approximation at the time of writing the review. The numbers may change when new providers are included and new games are added.

Queenplay is fully mobile-optimised and offers you a safe place for mobile gambling. The mobile version scales nicely to the screen and has an easy-to-use interface. 

However, I faced some differences with the mobile and desktop versions. Overall, the mobile worked better and navigating through pages wasn't difficult. I'm not sure where these usability errors were coming from, but they were quite minor in the end. 

I'd probably stick with the Queenplay mobile. It makes it easier to access the casino whenever and wherever I am. Just make sure to have a stable internet connection so you won't experience any unnecessary lacking or freezing while playing the games. 

Queenplay offers many payment methods for UK players. You can choose between traditional debit cards, e-wallets, bank transfers and prepaid cards. Below you can see the full list of available methods with the minimum limits and possible fees. 

Payment method Min deposit Min withdrawal Possible fees
 Visa £10 £10 -
Mastercard £10 -
PayPal £10 £10 -
Paysafecard £10 -
Skrill £10 £10 -
AstroPay £10 -
MuchBetter £10 £10 -
Trustly £10 £10 -
Bank transfer £10 £10 -

Queenplay has very strict KYC processes and you won't be able to deposit before your account is verified. This means that your whole journey at this casino starts with completing the verification. Luckily, the process is made fast and you can be expected to have the process finished within 24 hours. 

I didn't face any issues with the banking at Queenplay. They have a good amount of methods available, but could still use some more. Especially those methods that are easy to use on mobile, such as Google Pay or Apple Pay, would be a nice addition to the available options. 

The average withdrawal time at Queenplay is 1-24 hours for e-Wallets and Trustly, and 48-72 hours for other payment methods. 

  • Visa: 2-3 working days
  • Wire transfer: 2-3 working days
  • Online bank transfer: 2-3 working days
  • Skrill: 1-24 hours
  • Trustly: 1-24 hours
  • PayPal: 1-24 hours
  • MuchBetter: 1-24 hours

Queenplay has two main support channels: email and live chat. There is also a FAQ page which answers the most common questions. However, it's good to keep in mind that this FAQ is not only UK-related but also meant for other countries. Therfore, some answers might not directly apply to UK players. 

I was slightly disappointed with the customer support. First of all, you have to be signed in even to see the support channels. This means that you can't just contact them to find out something unless you're already a customer. Secondly, the live chat can be really slow at times. There were times they replied promptly, and I had barely any waiting time, but at other times, they can take an hour to get back to you. 

Thirdly, the whole support system was a bit messy. You can access FAQs, but then you can't easily browse the answers unless you close the window and start the whole process from the beginning. Lots to improve here as support is part of building trust and when it's not working as it should, it chases players to other casinos offering better services. 

  • Email support: ✅
  • Live support:
  • Phone support:

Once you register your account, you can't do anything before submitting your documents for verification. 

You'll be requested to send in the following documents using their handy KYC tool:

  • Proof of ID (passport, driving license, ID card)
  • Proof of address (utility bill, bank statement, official government letter)
  • Proof of Payment Method

I think it's good that you have to do this first and foremost before anything else. It's inevitably ahead of you anyway, so it is better to get it done and sorted within the very beginning. Once the KYC is done, you are free to deposit and play the games, and your withdrawal process will be handled quickly. 

Queenplay Casino has a license from UK Gambling Commission. This governing body regulates the casino operations and Queenplay needs to adhere to these strict rules. Queenplay is a safe casino and has all the security measures well in place. 

They have strong responsible gaming principles in place. The moment you first open your account you are given the option to set your deposit limits. Even if you decide not to do it right away, you can access your tools at any time under your own account. These tools include the following:

  • Deposit Limits
  • Self-Assessment
  • Reality Checks
  • Cooling-Off
  • Temporary Suspension
  • Self-Exclusion

We strongly recommend taking advantage of these tools and setting your limits. Gambling is meant as an entertainment form and not a way to make money. If you feel like you or someone close to you is facing issues and can no longer handle their gambling, please don't hesitate to seek immediate help. 

Queenplay is part of the Aspire Global casino family and has several sister sites. We have reviewed and tested many of these casinos which work on this solid platform. Some of the top picks include the following casinos: 

  • Kaiser Slots: A very basic casino that suits well for those not looking for too much flashing and hyping. Kaiser Slots has a good selection of slots and the site is very easy to use. The best thing about this casino is the quality slots it offers from many of the best game suppliers in the industry. 
  • PlayFrank: PlayFrank offers an excellent selection of slots, a relaxing theme and plenty of bonuses. This modern casino was built with players' first approach and has a lot going on yet still keeping it simple. In addition, you get to choose from many convenient banking methods picked to suit UK punters. 
  • Betiton: Betiton is an award-winning site that combines casino and betting. This is a perfect place for those who like to combine all their gambling desires into one simple site. It has an excellent game selection and provides a real casino atmosphere suitable for beginners as well as veteran punters. 

FAQ

Queen Play is a brand owned by Marketplay Ltd, a company incorporated under the laws of Malta.

Queenplay Casino is a legit online casino. It is licensed and regulated by the United Kingdom Gambling Commission (UKGC), one of the most respected and stringent regulatory bodies in the online gambling industry.

About the Author

cover
Milla Gustafsson

Reviewed by:

Milla Gustafsson
After working with casino content for a good few years, Milla now puts her heart into writing detailed articles that speak from player to player. She will investigate the smallest details and provide honest reviews.

Methodology

This review was made independently by Bojoko’s casino expert. Rating score is based on both quantitative and qualitative factors: bonuses, game selection, payment methods, customer service and usability.

The review method is uniform for all casinos affiliated with Bojoko, so you can easily compare this casino with other brands.

See the full review methodology here.

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Help Others by Rating Queenplay

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0/500

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