Winners Magic casino review (UK)

Significant terms and conditions

• New UK players only, 18+.
• A minimum deposit of £10 applies.
• Bonus spins have no wagering requirement.
• Spins are available for 24 hours.
• Winnings received through the use of the free bonus (no deposit) or free spins shall not exceed £100.

Please gamble responsibly.

VIP / Special promotions

Winner's Magic wants all players to feel special when they become Winner's Magic Casino players. It is for this very reason that players start earning reward points from the moment they deposit and play.

As you move between levels, you can expect to receive, birthday bonuses, free play Sundays, invites to VIP live tournaments, higher deposits and cash out limits, a personal account manager and monthly cashback.

You will find a good variety of games at Winner's Magic. Apart from the most exciting slots, you will also find a live casino powered by Evolution Gaming.

Finding what you want is not always fast. The search feature is incredibly slow and kept freezing whenever I tried looking for a particular slot. Having said that, you are able to search either by slot name or provider. You might not need the search bar as all games are well categorised and the live casino has a separate lobby to slot games.

Winner's Magic brings you all the modern classics, as well as brand new video slots. These include popular titles, such as Book of Dead, Starburst, Gonzo's Quest, Golden Goddess and Bonanza.

You can also find a small selection of jackpot games, including El Jackpotto, jackpot Jester 50,000, Serengeti Lions, Silven Lion and Wild Fury.

If table and card games are more up your alley, you'll be delighted with the collection on offer here. You can play Blackjack, Roulette, Baccarat and a range of video poker games.

All of these games are available in instant-play mode, without requiring any downloads. And playing them is truly instantaneous. The casino lobby itself may be a bit sluggish every now and then, but the games are not. When you've picked what you want to play, you are in for a smooth ride.

Desktop game information

• Games 900
• Slots 850
• Table games 40
• Jackpot games 5

You can take Winner's Magic Casino on the go with you, so you won't miss out. Since the site was created with a mobile-first approach, you won't have to download any cumbersome software.

You can simply navigate to the site, log into your account and play all your favourite games. As long as you have a stable internet connection, you can enjoy a bountiful range of games.

You can also many deposits and request withdrawals, contact customer support and take advantage of numerous promotions on offer.

This casino behaves a lot better on mobile than it does on desktop. That's not to say it isn't temperamental. I still had instances where the window would freeze and I'd need to refresh to get going again. Categories are scarce on mobile so if you want to play a particular game you will need to search for it. Thankfully the search button works well here.

I accessed the casino via an iOS device on Chrome. I used both WiFi and 4G and the casino offered a decent user experience with both connections. Games load fast and fit perfectly on my screen. There is also a smooth experience if you access the casino from different platforms. The more recent games are recorded on your account no matter where they were played.

Winner's Magic has partnered up with leading game provider, Evolution Gaming to bring you top-of-the-range live dealer titles.

You can play games including Live Blackjack, Live Roulette and Live Baccarat amongst many other options. These games are available in various shapes and forms to keep the entertainment flowing.

Since the games are set in a professional studio, it will feel as if you are right there, sitting across from the dealer and other players.

Live game information

• Total number of live casino games: 22

Winner's Magic Casino works with the world's most widely implemented forms of payments. You can opt for debit cards, eWallets as well as prepaid vouchers.

As soon as I finished setting up an account I went straight to deposit. As I was completing the form and entering my debit card details I noticed there is a fee with every deposit. Yep, you read that right. You will be charged a 2.5% to deposit here. Since I deposited £40 I was charged an extra £1 as a processing fee.

The £1 processing fee also made an appearance when withdrawing. If you have any bonuses pending you will have to forfeit these through the ‘My Bonus' section. After you've done this you will be able to cash out a round number. I withdrew my £20, accepted the processing fee and waited for the withdrawal to be processed. This happened the next day and after another 2 days, the money was in my account. Not quick by any means, but the not worst I've seen.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard 6-8 working days
• Visa 6-8 working days
• Wire transfer 6-8 working days
• Skrill 2-3 working days
• NETELLER 2-3 working days
• Trustly 2-3 working days
• PayPal 2-3 working days

Winner's Magic Casino believes in ‘C.A.R.E' – Customers are Really Everything. This is why they have a team of professional customer support agents ready to answer your questions between 7 a.m. and 11 p.m. daily.

You can get in touch as follows:

• Live Chat
• By Email

Winner's Magic boasts one of the best FAQs collections I've ever come across in a casino. Questions are also searchable through an intuitive search bar.

If you want to speak to an agent live chat is available 7 days a week between 8 am and midnight CET. Just keep in mind the floating chat button or the chat link in the side menu don't work. To get in touch with support your best bet is to click on your profile icon on the top right of the screen and choose ‘Contact us'. This will launch a popup with the live chat and email option.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

Winner's Magic is obliged to verify their customers' information due to strict UK regulations. When information cannot be verified automatically, they would require players to submit proof of their identity:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

Setting up an account with Winner's Magic is easy with their two-step registration process.

Once the account is ready you are invited to set up deposit limits and reality checks. At the same time, I was also sent a welcome email detailing all-important account information and welcome offer.

Winner's Magic uses automatic verification services, but should those fail, you are required to send the verifying documents.

Winner's Magic is committed to supporting a Responsible Gaming environment. They take responsible gaming very seriously and are dedicated to supporting the players who might be vulnerable to problem gaming.

To ensure you have enjoyable gaming experience and to help you stay in control, Winner's Magic has implemented the following tools to help you gamble responsibly:

• Deposit Limits
• Time Out Period
• Self-Exclusion
• Reality Checks

It is recommended utilizing blocking tools, such as Net Nanny, Gamlock and Betfilter to stop you accessing gaming sites.

If you require further assistance, please get in touch with Winner's Magic customer support team, which will be able to connect you with relevant charities and organisations.