Bingostars casino review (UK)

Significant terms and conditions

• New players only, 18+.
• Minimum deposit: £10.
• Wagering requirement: 40x.
• Maximum withdrawal: £250.
• The bonus will expire in 30 days.
• Bonus spins will expire in 48 hours.
• Game weightings apply for wagering.

Please gamble responsibly.

Extra and no deposit spins

When you join Bingostars and make your first deposit, you get 20 spins on Fluffy Favourites.

These spins have a 40x wagering requirement and are part of the £250 withdarwal limit with the rest of the bonus.

Bingostars is loaded with slots, table games, live games, scratchers, and also bingo. There are over 1,600 games in total, which is a fair amount for a modern online casino.

It is hard to tell which is the big selling point for this site, bingo or casino, as both are really good. But, the site being called Bingostars, let's just assume it's the former.

Speaking of bingo, there are plenty of bingo rooms available around the clock. You can sort them out, for example, by the number of balls, jackpots, prizes, ticket prices or game type. This way you can find the rooms you enjoy. A new game starts every 40 seconds or so, so if you miss one, a new one will begin shortly.

On the casino side, you can find plenty of great slots from some of the biggest developers in the world. There are evergreen hits, new releases, jackpot games, Megaway slots and so on. In short, they have a good cross-section of all the great things when it comes to slots.

There is something though about the search functions on Bingostars, and the word I was left with was confusing. On the surface, everything is fine. There are categories and a search feature, which is all fine and good.

The problem comes with the developer search. You can use the search field for those as well, but Bingostars doesn't tell you what developers they have, so it's just a stab in the dark. And the worst part is that some developer's games are under other linked brands, like NetEnt's games can be found by searching Evolution.

If you are simply browsing the categories and using the search feature to find that one game you like, then this won't be a problem. But for me, I often like to try out games from specific providers, which is difficult here.

Desktop game information

• Games 1650
• Slots 1240
• Table games 61
• Jackpot games 53

Desktop game providers

When they designed Bingostars, they knew that mobile gambling is an important feature, and it shows. This is one of those sites where you can play solely on your phone or tablet and never miss a beat.

The casino is compatible with all modern devices and you can play directly in your web browser. Just open the page and you are good to go.

I checked a couple of slots first and was happy with the results. The games loaded up nicely and were easy to play with my phone. Then I headed out to the bingo lobby to check what was going on, and the same thing, smooth sailing.

I could easily see myself skipping the whole desktop casino on Bingostars and just playing on my phone. There are no missing features or hard-to-use sections in the menus. It is a user-friendly experience from start to finish.

Bingostars has brought in a neat little live casino section full of great titles. They come from Evolution and Pragmatic Play, two names who are synonymous with high-quality.

The game library may not look like a big one at first, but it covers all the bases and it's bigger on the inside. There are all the classic table games, as well as game shows and a couple of international hits. Games like Andar Bahar and Dragon Tiger can spice things up a bit.

Even though you only see some 50 games when you enter the live casino section, that is not even close to the real number of tables. There are actually about 400 games available. This is because most of them are blackjack and roulette variations, which can only be seen when you open the Evolution or Pragmatic Play game lobby.

I personally like it when casinos hide the extra tables behind the lobby tiles. This way you can browse games more easily without having to wade through table after table of the same old.

Talking technical, I tried out a couple of tables from both developers, and was pleasantly surprised on the quality. Well, it's not really a surprise that they work well and fast, as they are the big dogs of the industry. It would have been more of a surprise if there was lag or any other issues.

Live game information

• Total number of live casino games: 400

Live game suppliers

Bingostars decided to keep things simple, which can be a great solution if your options are good. That is the case here, so you are in good hands.

Making deposits is easy with any methods available. Debit cards, Trustly and PayPal are extremely fast and reliable methods, and Paysafecard is a nice addition to the mix.

The minimum deposit is £10, which is always nice. I like it when casinos don't force you deposit large amounts just to try out a casino.

Withdrawals are processed quickly and the money is paid with the same methods you used to deposit. The minimum here is £10 as well, which is the gold standard. The smaller the limit is, the likelier it is that you can and will withdraw something.

Generally speaking, Bingostars knows what they are doing when it comes to deposits and withdrawals. Everything is handled correctly and quickly. There are no massive delays at any point, and having your account automatically verified at start means there are likely no verification checks when you make your first withdrawal.

Depositing methods

Withdrawal methods

Withdrawal times

• Mastercard 1-3 working days
• Visa 1-3 working days
• Wire transfer 3-5 working days
• Trustly 0-2 working days
• PayPal 0-1 working days

Bingostars customer support team is there to help you if you come across any questions or issues. They start you off with an FAQ, which has some common answers. There are also additional FAQs at the bottom of the screen for the basic game-related questions.

If you want to contact the customer support, you can do so via the following:

• Email
• Live chat

The email support is available 24 hours a day, 7 days a week. Live chat on the other hand is open only between 09-22. The support page has a contact form for sending questions to the casino.

The customer support is, simply put, great. I needed to check a few simple details about the casino, so I decided to open the chat and ask an agent. I was quickly connected to the support and the answers just came flying. It was pretty clear that they really kniw what they are doing.

I got my answer and was left feeling happy about it. Top marks for Bingostars, no questions asked.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

As Bingostars is a UKGC licensed online casino, they need to follow the strict rules on player identification.

For a player, this process is usually very easy and most likely you don't even really notice it anymore.

Everything starts when you sign up and create your account. The casino will automatically check these details against the electoral register. If you are matched, your information is verified straight away. If not, then you need to provide them with additional documents.

These documents may include:

• Proof of identity
• Proof of address
• Proof of deposit

If they are needed, Bingostars will send you an email with all the instructions.

For most people, Bingostars will automatically handle everything and you can just play and withdraw without any additional work.

Bingostars is regulated by the United Kingdom Gambling Commission, which is very strict when it comes to player safety.

This means that your personal information and money transfers are heavily encrypted, and you as a player are looked after.

Bingostars has responsible gambling tools for you, which you can use to limit how much time and money you can spend on the casino, as well as take a break or even self-exclude.

We strongly advice that all players set themselves limits, even if you don't feel like you would need them.

Bingostars is also there to help you in every step of the way. The customer support is there if you need someone to talk, and they can even direct you to external help services should there be a need for one. Services like GamCare, Gamble Aware and Gamblers Anonymous are there to help you.