Welcome to XL Casino, the large and in charge online casino operating on the trusted 888 Dragonfish platform.
Easy, fast and sleek, that is what XL Casino is all about. Classy visual theme and approachable design combine to create a gambling environment where everyone is welcome. I love a clean and simple casino website design and that is exactly what you get with XL Casino.
There is something about 888 Dragonfish casinos that gets me excited, probably due to distant memories of playing at Wink Slots and a decent win on Raging Rhino but nevertheless, I was looking forward to seeing what XL Casino had to offer.
XL Casino is the home of slots. You have hundreds of popular games available from well-known game developers like NetEnt, Pragmatic Play and Microgaming. XL Casino is a purebred slot casino at heart, meaning there is nothing but slots here.
For mobile players, XL Casino has good news. The site has been built with mobile in mind, so that everything works perfectly on any phone or tablet. You can play all the games no matter where you are.
XL Casino is licensed by United Kingdom Gambling Commission.
When you sign up on XL Casino, you get to enjoy the casino's welcome bonus. New players get a match bonus and some bonus spins to boot.
- 100% bonus up to £50 + 100 bonus spins on Gonzo's Quest
The bonus spins are split over 5 days and are valid for 3 days respectively.
On the face of it, this looks like a decent welcome bonus but a quick read of the terms and conditions was enough for me to realise that this bonus was not my cup of tea and I would be giving it a miss.
With a wagering requirement of 50x the deposit plus the bonus and an 85x wager requirement on any winnings from the 100 bonus spins, I concluded that the chances of walking away with a profit were pretty slim.
If those wagering requirements aren’t enough to put anyone off this bonus, the maximum withdrawal from the bonus funds is capped at £100.
Thanks, but no thanks!
XL Casino also has an invititation bonus available. If you get your friends to join in and deposit at least £10, you get £30 in bonus money and your friend gets £5.
First deposit bonus code
You don't need a bonus code to claim XL Casino's first deposit bonus.
Significant terms and conditions
- New players only. 18+.
- Min deposit £20.
- Wagering requirement: 50x (deposit + bonus).
- Wagering for bonus spins: 85x.
- Bonus cap: £100 + initial bonus.
Extra and no deposit spins
When you make your first deposit, you get a total of 100 bonus spins on Gonzo's Quest. The spins are divided in to 5 daily batches.
These spins have a wagering requirement of 85x and all bonuses carry a £100 + initial bonus withdrawal cap.
XL Casino is a slot casino at its core. You get access to hundreds of slots from some of the biggest game developers around. NetEnt, Microgaming, BetSoft, Pragmatic Play and so on. I loved the way in which the games are displayed at XL Casino and if I say so myself, it is very clever how they have done it.
There are tons of big-name slots starting from Starburst, Big Bass Bonanza, Tomb Raider and Mustang Gold. That being said, XL Casino focuses more on the tried-and-true classics rather than up-and-coming hits.
You can also find plenty of jackpot games. XL Casino has two separate categories of these big poppers. You get the simple Progressive slots as well as Daily Jackpots.
There are plenty of categories to browse and a search field if you want to look for a specific game.
I couldn’t have been more impressed and even though this is a ‘slots only’ casino, the fact that there are no table games or a live casino didn’t matter to me one bit. I started off by playing one of the recommended top picks for me, American Gods, a slot I have never played before from a provider that I am not familiar with, SkyRocket Studios.
I also played a few spins on Fishin Frenzy, Starburst and Bonanza, all of these games loaded quickly and played without any problems at all.
Desktop game information
Desktop game providers
XL Casino is very mobile-friendly. You don't need to download any apps to play ever, just open your mobile browser and you are good to go. I logged into the mobile version of the casino and I found it to be perfectly acceptable.
The mobile casino looks and feels just like the desktop site. Everything fits well even on smaller screens. The casino is compatible with all modern mobile devices and is responsive no matter what device you use. It was easy to navigate and for me, the Starburst and Fluffy Favourites slots loaded and played perfectly.
So in the end, you are not missing out on anything if you choose to play on mobile only. Everything that you can do on desktop can be done on mobile as well. It is sometimes the case that mobile casinos have a cramped feel to them which ends up having a negative effect on the playing experience but no such problems with XL Casino.
Mobile game information
Mobile game providers
XL Casino doesn't offer any live casino games.
Live game information
Total number of live casino games: 0
Live game suppliers
XL Casino takes responsible gambling seriously and tries to build a gambling environment where players can feel safe.
It is adviced that all players set themselves limits to make sure that their gambling stays in control.
You can set limits on how much time and money you spend on XL Casino. From your account settings, you can find in the Useful Link section, and in that, Responsible Gambling. From there, you can find Self Deposit Limits, Take a Break options and Self-Exclusion.
You can also set deposit limits from your deposit menu.
Players may contact the customer support to set limits or get access to gambling help services, like Gamcare or Gamstop.
I actually found it difficult to find a link to the customer support but eventually found it by clicking on the ‘Useful Links’ tab under the ‘My account’ section of the website. There was a ‘Contact’ tab in the bottom right-hand corner of the website but the ‘no agents available’ statement was there every time I looked over a period of three days.
Therefore, the only options available to me to check out customer support were email and telephone so I decided to use the freephone number and test them out. To be honest, going by the ‘no agents available’ on live chat, I wasn’t really expecting much but my call was answered after one ring and the chap on the other end of the line couldn’t have been more helpful.
I could almost see him smiling down the line, such was his lovely manner, and my questions were all answered without any fuss and without the need to refer to anyone else. For good measure, I sent off an email to customer support and received a helpful and accurate reply within the space of a few hours.
You can contant the casino support as follows:
- Live chat
- email: support@Gamessupportonline.com
- phone: 0800 279 3222
Email support languages
Live support languages
Phone support languages
It is required by law that casinos know who their customers are. XL Casino is no exception here, and they require verification from their players.
The verification process starts when you sign up. After you have provided your personal information, the automatic verification system will try to check you information.
There were a couple of mentions about uploading verification documents during the registration process, not directed at me personally but more a general statement that verification may be required.
As is now becoming the norm for me, I did not receive a KYC request at any time during registration or when I made withdrawal from my account, even though I was ready and waiting to do so if required.
I did check the ‘Verification Required’ section of the website where there is the option to upload or drag and drop any requested files with detailed instructions on how to do so.
XL Casino has chosen a very simple and limited approach to money transfers. Players have a only a few tried-and-true methods available, which all are fast and secure. These methods include debit cards, PayPal and Paysafecard.
I used my Starling bank card to make a deposit into my XL Casino account and everything went without a hitch. There were no deposit charges and I like the fact that there is a ‘No Bonus Please’ tick box so that you can decline a bonus so that you don’t have to contact customer support to get it removed later.
I made the withdrawal from my XL Casino account on the Friday but by the following Wednesday, I had still not received the payment back to my Starling account. Back to telephone support again who informed me that Starling had, in their words, refused the withdrawal, so I opted for a bank transfer instead and that went through within 24 hours.
These things happen but I was a little disappointed that XL Casino didn’t see fit to inform me that the initial withdrawal was refused.
Mastercard 1-3 working days, Visa 1-3 working days, PayPal 0-3 working days