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Bonus Boss casino review (UK)

User checkmark This listing was updatedLast updated

200%/£100

1st deposit bonus

Play here »
  • Bonus code -
  • Wagering 40x (B)
  • Forfeitable Yes
  • No deposit bonus 100 free spins
  • Special bonus No

United Kingdom

License

  • Minimum deposit£3
  • Currency£
  • LanguageEnglish
  • Requires registrationYes
  • Live casinoNo
  • VIP programNo
  • Live chatYes
  • Sports bettingNo
1.9

User rating

-

Expert rating

  • Appearance & usability
  • Bonuses
  • Games
  • Mobile
  • Customer support
  • Banking
Mastercard Visa Paysafecard PayPal Pay by Mobile
Mastercard Visa
Intouch Games
Intouch Games

Bonus Boss is a UK-based online casino that offers a range of high-quality online slots games.

Bonus Boss kicked off in 2021 in style and you can join in the party too. Their straightforward and engaging site gives you a fun and easy way to find exactly what you’re looking for when it comes to online casinos. They put the players at the heart of everything they do, to ensure that you receive a first-class online gaming experience.

With a name like Bonus Boss, it won’t come as a surprise that this casino is going to deliver on bonuses. I loved the fact you get plenty of perks right off the bat. They are a great incentive and a perfect way to make someone feel welcome. The bonuses also don’t stop there, and there are many opportunities to get even more bonuses.

There is one downside to all these bonuses. And that’s the casino popups constantly asking you to deposit, even after my account had real money in. I understand this kind of popup when my funds are down to 0 but any other time becomes an inconvenience, no matter how many bonuses are on offer.

With all of the game releases being designed and developed in-house by their UK-based team, this casino has a unique feel. From concept to creation each area is manned by a highly skilled team of individuals to ensure that all of their casino games are of the highest quality. To further this, their aim is to release a new game each month and combine it with an incredible bonus to get you started.

As a forward thinking casino, every aspect of Bonus Boss, including bonuses, games and customer support has been created with a mobile-first approach.

The registration process is quick and easy, and once you’re all set to spin, you’ll pick up our amazing Welcome Bonus in no time at all. With exciting, innovative slots games, incredible casino bonuses and an award winning 24/7 customer support team, you won’t want to pass this Bonus Boss casino by.

Bonus Boss is a solid casino. They have a great user experience, fantastic bonuses and I was impressed at how quickly my withdrawal was processed and sent over to my bank account. However, the lack of a diverse games catalogue puts a dent in Bonus Boss’ shining armour. Yes, it’s a great place to spend a day or two in but with the limited catalogue available it will get boring quickly.

How Bonus Boss online casino looks like

As the name suggests, they are the boss of casino bonuses and promotions. This includes no deposit bonuses, bonus spins, seasonal campaigns and so much more.

From the moment you sign up, the Bonus Boss bonuses begin. First time players can pick up an incredible Welcome Bonus of up to 100 free spins – no deposit needed!

This welcome package also includes an up to £300 deposit boost across your first 2 deposits; which will each need to be a minimum of £10 for the bonus to be applied.

Claim the following bonuses when you become a Bonus Boss player:

  • Up To 100 Free Spins with no deposit required upon sign-up
  • 1st deposit: Up to 200% match bonus up to £100
  • 2nd deposit: Up to 100% match bonus up to £200

At Bonus Boss, things are done slightly different, as there is a no-deposit bonus available before a welcome bonus. As soon as I finished activating my account, I went over to The Spinfather but no free spins were waiting for me. I got in touch with support and they said logging out and logging again should do the trick. And it did. As soon as I logged in, a wheel activated and I won 20 free spins.

When I went out, another wheel activated and here I won 30 free spins on Super Clover Spins. This bonus has a 40x wagering requirement and there is a maximum £50 win but it’s a great way to get to know the casino.

It was now time to deposit, and there is up to 200% match bonus up for grabs. After depositing, the wheel of fortune made an appearance once more and I received a 75% match bonus which also comes with a 40x wagering requirement.

After that, another wheel was ready to be spun where I won 30 free spins on Supernova Crush. You can see a running theme here, right? There are various possibilities for freebies at Bonus Boss! It would have been just that little bit better if the wagering requirements were slightly lower than 40x.

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First deposit bonus code

You don't need a bonus code to claim Bonus Boss's first deposit bonus.

No deposit bonus code

You don't need a bonus code to claim Bonus Boss's no deposit bonus.

Significant terms and conditions

Deposit Bonus:

  • 18+. New Players only.
  • Up to £300 Deposit Bonus available via 2 deposit boosts.
  • Min deposit and stake £10.
  • 40x wagering requirement on bonuses and FS wins.
  • Win paid as bonus credit.
  • 1st Deposit Bonus expires 30 days after registration.
  • 2nd Deposit Bonus expires 30 days after 1st deposit.
  • 24hr FS Expiry.

Sign-up Bonus:

  • 18+. New players only.
  • Available via Feature Game.
  • Free spins (18p) to The Spinfather.
  • Expires 7 days after registration.
  • Winnings paid as bonus credit (40x WR).
  • Max withdrawal from bonus is £50.

Full terms and bonus terms apply.

Extra and no deposit spins

The free spins no deposit are awarded on online slot The Spinfather.

The no deposit free spins are subject to a 40x wagering requirement. There is also a £50 maximum withdrawal from bonus win.

You don't need a bonus code to claim Bonus Boss's no deposit bonus.

The wagering requirements for the no deposit bonus are 40x.

VIP / Special promotions

Currently, Bonus Boss doesn’t offer a VIP/loyalty program. However, they run the following promotions:

  • Weekly Bonuses: Bonus Boss rewards their loyal players with weekly loyalty bonuses. These are delivered by text message and are likely to be free spins, bonuses or deposit match offers, linked to specific games.

All of the games that you find at Bonus Boss have been created and developed in-house by an award winning UK-based team. This means that the games we provide on the casino are innovative, original and filled with never-seen-before features that Britain-based players will love.

This is where, in my opinion, Bonus Boss suffers. The selection of games is minimal and there are none of the usual favourites available. There’s no NetEnt, no Play’n GO, no Yggdrasil. There are just some 50 slots offered by InTouch Gaming who are also the operators of the casino.

Now the games aren’t bad. There’s a lot of fun to be had exploring each game even though they all felt like they had the same mechanics, just dressed up in something else. The free spins also help you go through quite a few of the games until you find one you might like. There is also a demo facility on each game.

All their games are part of a magnificent Mega Jackpot, meaning whichever slots game you play, you have a chance to win BIG, with the mega jackpot starting at £100,000 - and will rise until it is won. This does make the games better, as you can play what you want and still have a chance of the pot.

The first free spins I had were on The Spinfather, and this is probably one of my favourite games and where I spent most of my time. I’m also quite a fan of Money Grows on Trees. However, with so few options and little variety, I did end up getting bored quite quickly.

Desktop game information

Games 44
Slots 44
Table games
Jackpot games 44

Desktop game providers

Intouch Games

Bonus Boss is a fresh online casino that is designed to bring players top quality online slots games and the best casino bonuses available in the gambling marketplace.

You don’t need to download an app to play at Bonus Boss. All of the casino games have been designed and developed with a mobile-first approach. Simply input the address into your smartphone or tablet’s web browser and you’re good to go.

I accessed Bonus Boss via the Chrome browser of an iOS device. The mobile experience is user friendly, although the lobby doesn’t feel like a normal online casino. On the bottom, there is a footer which has all of the most important links, such as games, account and promotions.

Whilst playing on mobile, I went on a very good run in Spintacula and managed to enter the special bonus a few times resulting in quite a few little wins. When I went back to the desktop, I refreshed my session and the real money amount wouldn’t update from what I had won on mobile. I had to log out and log back in to show the amount I had won on mobile.

Mobile game information

Games 44
Slots 44
Table games
Jackpot games 44

Mobile game providers

Intouch Games

There is currently no live dealer game section.

Live game information

Total number of live casino games: 0

Live game suppliers

Since Bonus Boss is licensed and regulated by the UK Gambling Commission, they are committed to ensuring that you play in a safe environment. All your personal and financial information are kept secure by using the latest SSL encryption technology.

The casino also wants you to have an enjoyable gambling experience. When it stops being fun, we recommend you get in touch with their customer support team.

The support team is trained in spotting problem gambling and will be able to connect you with the right organisations, such as GamCare and GambleAware.

You can also avail yourself of software tools, such as Gamblock and Betfilter, that block access to gambling internet sites.

They have also added the following tools to the site, to help you have better control over your gambling and spending:

  • Session Limits
  • Deposit Limits
  • Cool-Down Period
  • Self-Exclusion

Bonus Boss has a dedicated Help section, where you can find answers to the most frequently asked questions. Should you still require assistance, you can get in touch with the Customer Support team, which is available round the clock, 24/7.

You can get in touch by phone, email, or live chat.

Since I had some trouble with my deposit-free spins, I needed to get in touch with Support. I did this through their live chat option and although there was a bit of a queue, I only had to wait 5 minutes until an agent was ready to help. Dylan was incredibly courteous and was able to answer my query immediately.

Before speaking to an agent I had to go through a chatbot which unfortunately didn’t answer my query. However, it is a well-built chatbot that integrates most of the common FAQs. A list of questions is also available but I didn’t find this to be well categorised or set up.

My issue could have easily been solved through the FAQs section, as all I needed to do was log out and then log in again for the wheel to activate. But, sadly, this issue wasn’t tackled.

Support is also available by email and there is also an option to text a number and a customer agent will call you back.

Site languages

English

Email support languages

English

Live support languages

English

Phone support languages

English

Bonus Boss maintains a strict, no underage gambling policy. They ask players to verify their age, identity and address before they can play our games.

Upon registration, they will automatically attempt to confirm the new player’s details, via a third party identity check.

If this proves unsuccessful, players will be asked to verify their details using other methods, including:

  • Proof of ID (passport, driving license, ID card)
  • Proof of address (utility bill, bank statement, official government letter)
  • Proof of Payment Method

To start setting up an account with Bonus Boss I first needed to provide my mobile number. I then needed to choose a username, enter my email address and finally choose a password. The next step consisted of giving the usual personal information such as DOB and address. Finally, I confirmed my address and marketing preferences, and a pop up told me I should wait for an activation code.

As soon as I entered the activation code, I received a message letting me know I had a bonus waiting and the website redirected me to the homepage.

Apart from the phone/email activation, I didn’t need to send in any documentation. This is probably because I used a local Santander Debit Card and was automatically verified.

You can make deposits and request withdrawal via five available options, including:

  • Debit Cards
  • PaySafeCard
  • Pay by Phone

Bonus Boss aims to process withdrawals for depositing customers within one working day (being Monday to Friday, excluding Bank Holidays) of a request. Withdrawals for non-depositing customers will take 3 working days. Where they require source of funds, proof of payment of phone bill or any other documentation, withdrawals will be delayed pending receipt of such documents.

Depositing methods might be on the limited side but deposits can be made via debit card, phone bill and even PayPal. I used my Mastercard Debit to deposit £40. First up, I needed to register my card and then I was ready to deposit.

Depositing is hassle-free and as soon as the money went through, a pop up appeared asking me to spin the wheel for my match deposit bonus.

Withdrawing is as easy as depositing and I was also able to withdraw my pence. I withdrew around £50 and there were no associated fees (although I read in the Ts&Cs there is a £3 processing fees for withdrawals under £10). Within a few hours of requesting my withdrawal, it was approved and the money was in my account less than 24 hours later.

Depositing methods

Mastercard Visa Paysafecard PayPal Pay by Mobile

Withdrawal methods

Mastercard Visa

Withdrawal times

Mastercard 0-3 working days, Visa 0-3 working days

Play here »

First deposit bonus: 200%/£100

Wagering: 40x (B)

Bonus code: -

User reviews

Help others by rating Bonus Boss

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Review by Anonymous
So I won money sent all ID in they asked for have I received my money know I haven’t there a joke and scammers I going to take it further so this site can’t keep doing it to people it’s wrong
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Review by Anonymous
Have used this site regularly for a few years without much luck, won £170 around 27 April 2022 and they have refused to pay despite all info required being sent, they advised me to exclude so cannot access account and though I email daily no response. Have reported to ibas.
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Review by Anonymous
Another terrible casino in the Mr Spin/MFortune etc family. These sites do not have the licenses for the main gaming companies and as such, these sites do not have very many, or very good games that you will find on other major gambling sites. These sites purposely make it as difficult as possible for people to withdraw their winnings. They use stall tactics, ask for multiple forms of ID, repeately. The customer service is appauling and I'm actually surprised these sorts of sites are allowed to operate the way they do. If you like gamlbing, I'd suggest going to a real site - such as Ladbrokes, Coral, Paddy Power, William Hill etc. Don't bother with these terrible sites, its not worth your money or your time.
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Review by Gc
Deposited £100 here last night. One of the worst choice of games ive seen in a casino after 5mins i was bored of the games so decided either bust or if i get back to my £100 i'd withdraw. Got back to £100 so withdrew.

In 20 years no casino has ever asked for 4 forms of ID for 1st withdrawal. Driving license, passport, bankstatement showing deposit and also salary, along with front and back of bank card.

I see they replied to someone else saying 'over the lifetime of your account we may request additional information...' i would guess for EVERYONE this is on the 1st withdrawal! Its called stall tactics.

Decided they can keep the £100.
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Review by tyrercaroline
THIS IS A SCAM!!! They do not pay out, when you go on their webchat they don't want to help you. I have provided them with my passport, birth certificate, letters for the doctor and my phone bill which have been verified and accepted but still no payment 2 weeks later. They send links for free spins and offers but when you click on the link it says session expired but if you bring this to their attention they will then say they can only look into live links. The customer service team are not interested and the managers attitude is disgusting. They only verify your account when you want to make a withdrawal otherwise they don't care who you are or how old you are my 14 years old brother has been using this site for at least 6 weeks I have brought this to the bonus boss sites attention and they have done nothing about it. I will be going to the gambling commission and I suggest everyone else who is having trouble with this site does the same
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Review by Gaztoo
Scam, avoid at all costs, don't like paying your money back, don't respond to emails, send relevant documents they want and then reject for no reason. Never had so much trouble getting money back from a online casino. All my other casinos have paid my money back.
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Review by Kossy123
Avoid at all costs, does not pay out winnings. Customer service is non existent. Won and withdrew, asked for ID which is fair enough. Then asked for more ID. Not no response from customer service and no winnings paid!! Play elsewhere
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Review by gc1610
Bonus Boss is a SCAM. They will not let me withdraw my money without sending 'additional documents' of which I have done TWICE and then had to send them to a third party app of which I did also and still NOTHING. I have contacted live chat and when you aren't in a queue of 50 people they are taking 5 minutes between each message with copy and pasted replies. Extremely unhelpful and have canceled the chat on me when challenging the 'additional information'. I also emailed their support and received nothing back. They are VERY willing to let you deposit but they will not let you withdraw your money. I have emailed their complaints but I don't expect to hear anything back. THIEVES!!

DO NOT DEPOSIT HERE IT IS NOT WORTH IT.
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Review by Sopczix777
They are fucking thieves, requested from me additional documents, which they received, i've sent them proof of everything what they want, i'm sure that i haven't break any T&C, and my account has been banned. My withdrawal 835pounds never reach my account. Customer support aren't responding. Live chat is one big bullshit, after long time of waiting you can see an message "Unfortunately there are no agents available..." . After 30 minutes of queue at phone line, support answers the phone, laugh a bit and hang up. DON'T trust any "positive" review, that's part of their customer support is writting that bullshit. Fuckin Scam
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Review by ianson2794
won't allow me to withdraw my funds. sent over all documentation they asked for and still days later they won't help me. tried phoning, emailing and the live chat but no-one ever gets back to me. when I do get through to live chat they never want to help with my issue. company seems quite happy to let you deposit and play but they won't pay out your winnings
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Review by prvvm
Terrible customer service, I'm well into 3rd of week of trying to get back mind-boggling 24gbps which I deposited but it didn't show up on the casino.
Everybody is washing their hands off and is trying to prolong the whole process till I won't bother anymore; I've been asked to send in the same exact document 3 times by now (which i did, everytime)
Poor service
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Review by Skipton0303
Good easy fun and more bonuses than most family will love it
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Review by Leenz11
Great first experience for a casino I just signed up to.
It definitely doesn't need any work or upgrades to it. I would definitely recommend it to anyone that's a fan of bright coloured casino online games
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Review by Heaton1996
Just all round great, bonus immediately and no fuss

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