Prospect Hall Casino review (UK)

Prospect Hall doesn't have any bonus offers for their new customers.

In the past, they have been known to hand out significant bonus packages, which will probably return at some point. The casino does state that bonus offers come and go, which means that it is good to keep an eye out for their promotions page in the future.

Significant terms and conditions - 18+

• 18+.

Please gamble responsibly.

The game catalogue at Prospect Hall is unique. The breakdown of games at Prospect Hall is excellent stuff. The sidebar menu nicely organises games into clear categories including slots, new, table games, arcade, live casino and jackpot.

What makes this casino special, is that they have really gone for the quality over quantity route. In comparison, they have a small library of games, only a couple of hundred slots. The games though are really good and are worth a try.

Prospect Hall hasn't forgotten about their card and table game fans. Players who prefer a different kind of challenge can enjoy top games, such as Blackjack, Roulette, Baccarat and Video poker. All of these games are available in different variations and bet sizes.

What I did like was how this online casino displays the games, the game window features a short description of the game, a quick deposit button, an add to favourites button and an info tab for more game info. The game window footer also displayed my most recently played games. It was all very intuitive and user friendly. What's more, there were no lag or load issues, everything played smoothly.

Desktop game information

• Games 380
• Slots 360
• Table games 15
• Jackpot games 2

Currently, Prospect Hall houses a category for live dealer games, but alas, no games.

Live game information

• Total number of live casino games -

Prospect Hall's mobile site is just fantastic. The mobile site looks as clean and organised as the desktop site does. The menus are well placed and the game tiles are clear and eye-catching. I found it a joy to move through the mobile site, it was incredibly responsive.

The main menu is located at the footer of the page which works well. Here you can go to the games, open support and more. The icon in the top right takes you to the banking pages and the top left has a search icon to help you locate games.

I hit up the Honey Rush slot which first opens a pop up with a short description of the game and buttons for play and demo. I thought this was a great little addition and allowed me to get a bit more insight into the game before opening it. I went ahead and played the slot which opened in full view and provided an outstanding on-the-go play, putting everything at my fingertip nicely.

The gameplay was flawless too, nothing negative to write about here.

The deposit form could not have been easier to use. It was just a case of selecting how much I wished to deposit, entering my bank details and hitting ‘Deposit'. I made a £40 deposit using my Visa debit card. I received an email receipt to confirm that the deposit had been made.

Making a withdrawal was even easier. I only had to input the amount I wished to withdraw and hit the button. The withdrawal was automatically sent back to the same payment method I used to make my deposit.

And the best thing about the banking process? It only took two working days for my withdrawal to reach my bank account. Prospect Hall has a very speedy withdrawal time for debit card payments, stating it will take a maximum of three working days. I was very happy with the speedy turnaround. Top marks!

Deposit methods (prospect hall uk)

Withdrawal methods (prospect hall uk)

prospect hall Withdrawal times

• Mastercard 2-4 working days
• Visa 2-4 working days
• Skrill 1-2 working days
• NETELLER 1-2 working days
• PayPal 1-2 working days
• Maestro 2-4 working days

Prospect Hall's dedicated Customer Support team is available at your beck and call via one of the below methods:

• Live Chat
• Email: support@betable.com

The support section is found in the main menu and the bottom right in the footer. The support page is well laid out and provides access to sending an email, opening the FAQs or starting a live chat. I opened the live chat feature and was soon greeted by a helpful support agent who provided a satisfactory response to my query.

The FAQs page was well organised and made it easy to find the question you're looking for. The answers supply a simple and yet detailed answer, I was impressed with the FAQs.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌
  

From the moment you sign up and make your first real money deposit, Prospect Hall runs an automated verification system to verify your identity.

I couldn't locate anything on verifying my account so I jumped on the live chat and asked how I verified my account. I received a response that suggested my account has been verified during registration and no documents were required at this time. Fair enough.

If they are unable to verify information, you'll be requested to send in the following documentation:

• Proof of ID (passport, driving license, ID card)
• Proof of address (utility bill, bank statement, official government letter)
• Proof of Payment Method

Once received, the documents will be approved within 24 hours, and you'll be notified once checks have been completed.

Prospect Hall strongly believes that gambling should be a fun and entertaining experience. They are committed to providing a safe gaming environment for all players.

The site has created the following responsible gambling tools for their players' convenience:

• Deposit Limits
• Session Limit
• Cool Down
• Self-Exclusion

If you or a loved one are concerned about the effects of gambling on your life, it is strongly recommend using the GamCare Self-Assessment tool or getting in touch with GambleAware and Gamblers Anonymous.