SlotStrike Casino review (UK)

Slotstrike has two welcome offers to pick from. The first is a cashback offer where you can get up to £200 on your net losses. You need to deposit £50 or more and then you get 10% when things don’t go your way. The second welcome offer can grab you up to 50 bonus spins, depending on how much you deposit. These spins are played on Starburst, Aloha! Cluster Pays or Finn and the Swirly Spin and any wins from the bonus spins are subject to 30x wagering requirements. I like the versatility of these offers; I decided not to claim on this occasion as I didn’t fancy the selected slots.

A lot is going on within the promotions section with a game of the week and cashback offers. Slotstrike likes to reward their players with weekly promotions so be sure to check out the latest offerings.

This online casino bowls a strike with its array of games. The action-packed selection is bunched into categories such as ‘Player Favourites’, ‘Live Dealer’, ‘Bingo’, ‘New Games’, ‘Exclusive’, Daily Drops and Wins’ and more. What’s more, an additional menu allows you to find games by the provider, so you can load up the games created by NetEnt, Red Tiger, Microgaming and more.

I was in the mood for something fresh and exciting and soon found myself playing the reels on Eirik the Viking slot by Matrix Studios. However, the reels didn’t load as I spun the reels. I could hear the spin and even won a round but I could not see the reels. I decided not to stay after this technical glitch and moved over to Chilli Heat which loaded up without any hitches. The gameplay window was pleasing, and the slot performed smoothly with no lag. I then ramped up play on the Tiny Gods slot from Foxium before going back to one of my favourites in Rainbow Riches Pick N Mix. I triggered the bonus feature after a few spins and won a massive £80 off a £0.40 spin.

Slotsrike’s live casino lobby is supplied by NetEnt. I opened the Blitz Blackjack live dealer table and played a few rounds at £2 a hand. The stream wasn’t perfect with some signs of slow loading. I switched browsers and tried a few hours later and it was pretty much picture-perfect with no load issues.

I like to take my play on the move and Slotstrike’s mobile-friendly site delivers on all fronts. The mobile site is very much in tune with the desktop site, same style and similar organisation. The site looked great on my iPhone and it was effortless to navigate around the games and areas of my account, support is also in clear view.

The game titles are in columns rather than rows, so you need to scroll left to right, rather than up to down which is what I’m more used to. It’s still very easy to trawl through the games and pick one out. I went for the Bronco Spirit slot from Pragmatic Play. The mobile game used the full screen and made it easy to change settings, bet amount and go back to the homepage. The game’s performance was flawless, no load issues and the graphics looked great. However, my £0.50 rounds were only enough to maintain my balance.

It’s always nice to see a clear and visible support link on every page. Slotstrike features quick access to support through the main menu and the account menu. I had a solid choice of support options too - email, phone and live chat were all available. The chat service is available between 8 am and midnight which covers the peak playing hours. I opened the chatbox and was soon chatting to a friendly support agent. I asked for a game recommendation and received a few slot recommendations from the polite support agent. Thanks!

There is an FAQs page which covers a lot of concern around payments, bonuses and more. However, the page opens in a separate, smaller window, making it a less than brilliant experience to find relevant questions. I think some clear categories and links would hit the sweet spot.

To verify my account, I jumped over to the upload documents page which sits within the account page. I was happy to see how easy the instructions were to follow, the page provided clear guidance on what documents are needed and how they should be copied and loaded. I had a copy of my passport and a recent energy bill ready and uploaded it in no time. I checked back the next day and my account had been fully verified, although this was not needed to make a withdrawal. Once you hit a certain play threshold it becomes a requirement to verify your identity.

Making a deposit was a seamless process to move through. I was impressed with the choice of payment options available. I loaded up £40 using Visa debit and was happy to see two-step banking verification in place. I also had the option to select which bonuses I wanted before completing the deposit.

The process to withdraw my funds was even easier. The withdrawal page was within the account section where it should be. I then only had to enter the amount I wanted to withdraw and hit a button, simple as that. Any player withdrawing less than £30 will be knocked by a £1.50 withdrawal fee. Thanks to my big win I was safe from this unnecessary fee.

I received an email once my withdrawal was processed and then checked my bank account each day until it was there, four days later. That’s a fair withdrawal time and a bullseye for me!